Time to future proof your IT

Without technology, you can’t make a difference in any industry nowadays.

Without technology, you can’t make a difference in any industry nowadays. In all aspects of business, technology is involved. Client-facing, operational, finance, HR, design and so on. Therefore, you must set up your IT future-proof. Over the last five years, the number of applications used within business has doubled. Secondly, the behavior of employees and customers changed. They are used to systems and expect businesses to constantly change to meet their requests.

Therefore, you must have the proper foundation to meet the constantly changing needs of clients and employees.

The construction market is constantly evolving

The construction market is constantly evolving. With the recent COVID-19 pandemic, technology has become even more prominent in the industry. Technology can be of great help within the industry, like Building Information Modeling (BIM), forecasting projects, monitoring the supply chain and supporting the business with automation. 

However, one of the challenges with the amount of technology is how to ensure you add value and prevent creating too much complexity and dependencies on certain systems.  On average companies use more than 100+ software programs. Most have great advantages individually, but combining and integrating can be hard. Secondly, every organisation is different and, therefore, has different processes. 

Using software used by multiple companies never really fits, and supportive processes, excels and complex approval flows are added. As a construction company you want to build, you don’t want to manage multiple applications. You need a solution that can adjust to your needs and evolve over time. 

''Using software used by multiple companies never really fits, and supportive processes, excels and complex approval flows are added. As a construction company you want to build, you don’t want to manage multiple applications''

Customers and employees are more demanding than ever; they expect that your solutions fit their ‘new’ behaviors. Like connecting to their phones, integrating them with their devices, and developing new features that make their life easier. Therefore, you need to be able to cope with flexibility. However, the question is how. If you’re active in the world of IT, you know it can be challenging to change your core IT systems and create flexibility around these core systems. Let alone convince the business to invest in a new system. Next to flexibility, the dependency of companies on IT is huge. If your IT systems aren’t working for days, the number of delays is massive, and the impact is huge. Therefore the availability and resilience of these systems must be high. 

How is IT organised?

Creating a reliable foundation your business can trust is essential. Next, you want the option to create solutions for new opportunities and, therefore, require flexibility within your working method and tools.

Based on your budget and company strategy, you decide on what systems you use. However, flexibility is essential, but you want an IT foundation you can rely on since you can’t have systems that fail. You generally need to choose between off-the-shelf software & custom software.

Off the shelf software

Pros of Off-the-Shelf Software:

  1. Cost-Effective: Lower initial costs.
  2. Quick Implementation: Ready availability for swift deployment.
  3. Regular Updates: Ongoing support and feature enhancements.

Cons of Off-the-Shelf Software:

  1. Limited Customization: Less flexibility for unique needs.
  2. Compatibility Issues: Potential integration challenges.
  3. Vendor Dependency: Reliance on vendor for updates and support.


Custom software

Pros of Custom Software Development:

  1. Tailored Solutions: Customized to specific needs.
  2. Scalability: Adaptable to business growth.
  3. Full Control: Complete authority over features.

Cons of Custom Software Development:

  1. Higher Initial Cost: Elevated upfront expenses.
  2. Extended Development Time: Longer time for implementation.
  3. Maintenance Challenges: Ongoing upkeep and support required

Worst case scenarios

As an IT executive, it’s your job to find the right mix of software within your department. You want to use standard software to ensure you have the features to support the business without upgrading it with new features. Secondly, you want customization in your IT landscape to meet your unique organization requirements, which cannot be achieved with off-the-shelf software.

  • Limited major vendors with standard software
  • Both vendors are in control of your new features, cost-effective but not customised to your needs
  • Hard to integrate, which results in siloed data
  • Offer expensive modules which do not meet your need
  • You’re depending on expensive consultants for customisation
  • Too many vendors
  • Great products, but hard to integrate to gain an advantage over your entire supply chain.
  • A lot of overhead is required to manage all vendors.
  • Does not give the desired flexibility and cannot, or is hard to customise
  • Siloed data
  • Only custom applications that fill your organisation’s needs. However, expensive to maintain.
  • No scalability & speed
  • A lot of specialists are required to maintain & develop new features.
  • Highly depending on IT professionals and subject matter experts. If someone stops at your company, you have a problem. 


Every organization is unique; therefore, you need to find the right balance between off-the-shelf and custom software. We follow the following principles, displayed in the figure below, to help achieve a cost edge and have the required adaptability, which, in the end, results in a competitive advantage.


You need a system of record within your organisation that holds your core IT data.

These solutions offer stability, and the key to these systems is the capability to integrate with them.

Otherwise, your data is locked in, which is not helpful for the flexibility you want.


 Some of your organisation needs custom solutions. If a custom solution can lead to a competitive advantage, you can consider this. Every company needs a way to create custom software. No-code, low-code or traditional coding. Not all off-the-shelf solutions will solve your problems.
Learn more about these different types of software in our recently published article: What is no-, low- and highcode?


Ensure you can create rapid innovation within your organisation. You need the right tools to create solutions fast together with the business. Rapid innovation is a core factor in gaining a competitive advantage. 

Next to the right tools, you need the right people and methods. 
Learn more about our service and how we achieve this: About us

We are leveraging low-code. Low code enables you to create custom software with speed and the required resilience. You can use low code to create custom solutions for unique business needs, which is cheaper than traditional coding. Secondly, it can give you the required agility you’re looking for to stimulate rapid innovation within your organisation.


  • Create an IT landscape with a solid foundation for your core processes. Leverage standard software which is cost-efficient.
  • Make sure you have an integration layer between all applications. Therefore, no data is locked in, and applications can use data from each other.
  • Use a robust system of record(s) for your core processes.
  • Chose for custom code (low-code/high-code) for the areas in which you want to gain a competitive advantage. Since you want to be in control of mission-critical or competitive advantage features.
  • Look for technology to support your IT & and business to create innovative solutions in less time and still be agile

Over the last 20 years, we helped numerous companies create a future-proof IT landscape. Here are just a few examples:

“Stimulate innovation by creating application within weeks”
“Share data between 50 applications with more than 1000 integrations”
“Creating a competitive advantage – enhancing the customer journey”
“Build a future proof IT architecture to gain a competitive edge”

About CAPE

With our APAC office in Sydney we  help organizations to digitally transform. We work with you to solve business problems and rely on proven technologies and our battle-tested methodology.

We are a partner for the long run, and we don’t leave you after delivering a project. We’ve succesfully completed more than 350 IT Projects over the last 20 years.

Are you up for the challenge to become ready for the future?

harm-jan oonk - digital transformation expert australia

Are you ready to be accelerated and start making an impact with IT?

Get in contact and schedule a meeting with our lead in Australia Harmjan Oonk.

During this meeting you will learn more how we can help you.

Harmjan-CAPE digital solutions

Harmjan Oonk