Privacy Statement CAPE Digital Solutions
Objective
The purpose of this Privacy Statement is to explain how CAPE Digital Solutions Pty Ltd (ABN: 37663118161), of 383 George St, Sydney NSW 2000, Australië, collects, holds, uses and discloses personal information and sensitive information, and implements practices, procedures and systems designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Privacy enquiries for CAPE Digital Solutions Australia are managed by our international privacy team and may be submitted using the contact details in the Questions section.
Collection, use and disclosure of personal information
| Personal Information | Purpose | APP basis / justification | Additional Information | Retention Period |
| Website analytics data | Insight into behavior of website visitors. | Collection and use is reasonably necessary for website analytics and to improve our services. | We use Google Analytics to provide website visitors with an optimal user experience. See the section on Google Analytics for more information. | 26 months |
| Technical website log data | Correct display, optimization and maintenance of our websites. | Collection and use is reasonably necessary to operate, secure, maintain and improve our website. | Maintained by our website hosting provider. | 6 months |
| Job application information | Assess and manage your job application | Collection and use is reasonably necessary to assess and manage your job application. | Until 4 weeks after the recruitment process has ended. With your consent, this period may be extended to one year for future vacancies. | |
| Contact details | Direct marketing | Used for direct marketing where permitted by law, with the option to opt out at any time. | We use contact details for direct marketing only where permitted by law. We may obtain those details directly from you or, where permitted, from another source. Every electronic marketing communication contains a simple unsubscribe mechanism, and you may also ask us at any time not to use or disclose your personal information for direct marketing. We will action an opt-out request within the period required by applicable law. On request, we will tell you the source of the personal information used for direct marketing unless it is impracticable or unreasonable to do so. | Until we no longer need the personal information for this purpose, or until you opt out. |
Quality of personal information
We take reasonable steps to ensure that the personal information we collect is accurate, up to date and complete. Before using or disclosing personal information, we also take reasonable steps to ensure that it is accurate, up to date, complete and relevant, having regard to the purpose of the use or disclosure.
We encourage you to contact us if you believe that personal information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading. You may request correction using the contact details in the Questions section.
Unsolicited personal information
If we receive personal information that we did not request or take active steps to collect, we will determine within a reasonable period whether we could have collected the information under Australian Privacy Principle 3. If we could not have collected the information, and the information is not contained in a Commonwealth record, we will destroy or de-identify it as soon as practicable, where it is lawful and reasonable to do so. If we are permitted to retain the information, we will handle it in accordance with the applicable Australian Privacy Principles, including the notification requirements in Australian Privacy Principle 5.
Collection notices
When we collect personal information, we take reasonable steps before or at the time of collection, or as soon as practicable afterwards, to notify you or otherwise ensure that you are aware of:
- the identity and contact details of CAPE Digital Solutions Pty Ltd;
- the facts and circumstances of the collection, including whether we collect the information from you or from another source;
- whether the collection is required or authorised by law and, if so, the relevant law;
- the purposes for which we collect the information;
- the main consequences if the information is not provided;
- the types of persons or organisations to which we usually disclose the information;
- how you may access and seek correction of your personal information;
- how you may make a privacy complaint and how we will deal with it; and
- whether we are likely to disclose the information to overseas recipients and, where practicable, the countries in which those recipients are located.
We provide this information through this Privacy Statement and, where appropriate, through a specific collection notice on the relevant website form, recruitment form, contract, portal or other collection channel.
We use cookies and similar technologies that are necessary to operate and secure our website and, where applicable, to understand website use, measure campaign performance and support marketing activities. Depending on the tools enabled on our website, these technologies may collect information such as your IP address, device and browser information, pages viewed, referring website, interactions with our website and approximate location. Non-essential analytics or marketing technologies are used in accordance with applicable consent requirements and the choices provided through our cookie settings. For more information about the categories of technologies we use, their providers, purposes, retention periods and how to change your preferences, please see our Cookie Statement.
We do not currently arrange for a computer program to use personal information to make decisions that could reasonably be expected to significantly affect an individual’s rights or interests, and we do not use automated decision-making that produces legal or similarly significant effects based solely on personal information. If this changes, we will update this Privacy Statement to describe the types of personal information used and the types of decisions made, as required by applicable law.
Where practicable, you may deal with us anonymously or by using a pseudonym. However, this may not be possible where we need to identify you in order to provide our services, respond to your request, comply with legal obligations or manage our relationship with you.
Google Analytics
We use Google Analytics to understand how visitors use our website and to improve our services. Google Analytics may collect information such as your IP address, website activity, device information and browser information. This information may be stored on Google servers outside Australia, including in the United States of America. Google may disclose this information to third parties where required by law or where third parties process the information on Google’s behalf.
We take reasonable steps to protect personal information collected through Google Analytics. Where available, we configure Google Analytics privacy settings to limit the collection and use of personal information, including by masking part of your IP address and restricting Google from using the collected information for other Google services. For more information about Google’s privacy statement, click here.
Disclosure of personal information to third parties
We may disclose personal information to third-party service providers who assist us in operating our business and providing our services, such as hosting providers, IT service providers and other support providers. We take reasonable steps to ensure that these service providers protect personal information against misuse, interference, loss, unauthorized access, modification and disclosure. Where appropriate, we use contractual, technical and organizational safeguards to ensure that personal information is handled only for the purposes for which it was disclosed and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Where a service provider is located outside Australia, we take reasonable steps to ensure that the overseas recipient handles personal information in a manner consistent with the Australian Privacy Principles, unless an exception under the Privacy Act 1988 (Cth) applies.
Overseas disclosure, processing and storage
CAPE Digital Solutions may disclose personal information to overseas recipients and may process and store personal information outside Australia, including in the European Union, such as the Netherlands, where we work with international teams or third-party service providers.
Where personal information is disclosed overseas, we take reasonable steps to ensure that the overseas recipient handles the personal information in a manner consistent with the Australian Privacy Principles, unless an exception under the Privacy Act 1988 (Cth) applies. These steps may include ensuring that:
- the overseas recipient is subject to laws or binding privacy obligations that provide protection substantially similar to the Australian Privacy Principles and that individuals can access mechanisms to enforce those protections; or
- appropriate contractual, technical and organizational safeguards are in place to protect the personal information.
CAPE Digital Solutions remains accountable for personal information disclosed overseas in accordance with Australian Privacy Principle 8, unless an exception under the Privacy Act 1988 (Cth) applies.
European Union data protection considerations
Where personal information is handled in the European Union, CAPE Digital Solutions takes into account applicable European data protection requirements, including the General Data Protection Regulation (GDPR), where relevant. These requirements apply in addition to, and do not replace, our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
In such cases, personal information is handled only for defined business purposes and subject to appropriate technical and organizational security measures.
Security of personal information
We are committed to protecting the personal information we hold. We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorized access, modification or disclosure. These steps include secure storage, access controls, limiting access to authorized employees who need the information for their work, keeping our software and hardware up to date, making regular backups, using encryption for sensitive information where appropriate, logging and monitoring, and contractual safeguards with service providers, including those located overseas. Personal information that is no longer required or permitted to be retained is deleted or de-identified where required by law. Employees of CAPE Digital Solutions are subject to confidentiality obligations and must not disclose personal information without authorization.
Data breaches
We maintain procedures to identify, assess, contain and respond to suspected or actual data breaches. Where CAPE Digital Solutions has reasonable grounds to believe that an eligible data breach has occurred, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth), unless an applicable exception applies.
Your rights
You have rights in relation to the personal information we hold about you. These rights are handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. If we do not hold or control the relevant personal information, we may direct you to the organization responsible for that information. Where appropriate, we will assist you or cooperate with that organization to ensure your request is handled in accordance with applicable privacy laws.
- The right to request access to the personal information we hold about you;
- The right to request correction of your personal information if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading;
- Where we rely on your consent to collect, use or disclose personal information, the right to withdraw your consent at any time;
- The right to opt out of receiving direct marketing communications from us at any time;
- The right to request that we delete or de-identify personal information where we are no longer required or permitted by law to retain it;
- The right to make a complaint about how we handle your personal information.
If you wish to exercise your rights, please send your request to the email address listed above. For your and our protection, we may need to verify your identity before responding to your request. We will respond to your request within a reasonable period and in accordance with applicable privacy laws. If we refuse your request, we will explain the reasons for our decision where required by law. If you have a complaint about how we handle your personal information, please contact us first so that we can investigate and respond to your complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Questions
If you have questions about this Privacy Statement or how we handle personal information, please contact our international privacy team at privacy@capedigitalsolutions.nl. This team manages privacy enquiries on behalf of CAPE Digital Solutions Australia.
Changes
Privacy laws, regulatory guidance and our handling of personal information may change from time to time. We reserve the right to amend this Privacy Statement. We request that you review this statement regularly.
Before publication, CAPE Digital Solutions will verify and document: the legal entity name, ABN, business address and privacy contact details; all collection channels and their APP 5 notices; the current cookies, analytics, advertising, lead-generation and session-recording technologies in use; overseas recipients and practicable destination countries; applicable retention periods; direct marketing sources and unsubscribe processes; and whether any computer-assisted decision arrangements require disclosure. The Privacy Statement and related collection notices will be reviewed whenever these matters change and at least annually.
Last updated: July 2026